If you have any questions or problems when ordering from this site, we have several ways for you to get help. Firstly, our Frequently Asked Questions page covers many common topics. A couple of the most relevant are:
• What do I need to view the previews on the site?
• How do I download the videos when I want?
• I purchased a video but there was a problem when I downloaded.
• Is there a time limit for viewing a video?
• How long does it take to download a segment and how long in length are they?
You may also phone or email us:
Prismatic Painting Studio
11126 Deerfield Rd
Cincinnati, OH 45242
Finally, you may use this form to contact us, and we'll get back to you as soon as possible. Please note, we are available in the office 9 am-4 pm, Eastern time, Monday through Thursday.